Step 1: Getting to Know Your Plumbing Personality
Before we ink any deal, we get to know you and your plumbing system intimately. That means our experts conduct a thorough inspection—not just the obvious spots like sinks and toilets, but those hidden corners where trouble likes to lurk.
- We check water pressure levels
- We examine pipe materials and age
- We test for slow drains and leaks you might not even notice
- We evaluate water heater efficiency
- We identify any code or safety concerns
This comprehensive “plumbing personality test” helps us customize your service agreement with exactly what you need — and nothing you don’t.
Step 2: Crafting the Agreement – The Blueprint to Plumbing Happiness
Once we have the details, our team designs a service agreement that covers all bases. This isn’t just a list of services; it’s your personalized plan for plumbing health, including:
- Scheduled preventive maintenance visits
- Priority scheduling for emergency repairs
- Discounts on labor and parts for covered services
- Seasonal system tune-ups (think winterizing your pipes or summer checks)
- Regular updates on your system’s condition
Every clause is explained clearly, no technical mumbo jumbo. We want you to understand what you’re getting, and more importantly, what problems you’re avoiding.
Step 3: The Elite Air & Heat LLC Promise — More Than Just Words
Signing our service agreement means you’re backed by more than just a contract — you get the Elite Air & Heat LLC Guarantee:
- Fast Response Times: When your plumbing throws a tantrum, we’re there fast. Service agreement holders jump the queue because your peace of mind is our priority.
- Certified Experts: Our plumbers are trained, licensed, and passionate. You get skilled professionals who care about your home as much as you do.
- Transparent Pricing: No surprise fees, no hidden costs. We honor every estimate and keep you informed every step of the way.
- Quality Parts and Equipment: We don’t cut corners with cheap materials. Your plumbing deserves the best, and so do you.
- Maintenance Records: Every visit, repair, and inspection is documented and shared with you. Stay in the loop effortlessly.
Step 4: Service in Action — What Happens When We’re On The Job
When it’s time for scheduled maintenance or an emergency call, our team swings into action with precision and care.
- Arrive on Time: We value your schedule and respect your time.
- Assess & Communicate: We re-assess the situation, explain what’s going on, and suggest solutions before lifting a wrench.
- Work Efficiently: Fixes and tune-ups are done quickly without cutting corners.
- Clean Up: We leave your space cleaner than we found it (because plumbing mess is the worst mess).
- Follow-Up: After the job is done, we check in to make sure everything’s working perfectly and you’re happy.
Our service agreements make this whole process smoother and stress-free, turning “Oh no!” into “Ahh, that was easy!”